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Client Success Manager

Ensure Client Success & Growth

Manage relationships with Fortune 500 clients, optimize AI sales processes, and ensure successful deployments of our autonomous sales infrastructure.

Full-timeGlobalBase + OTE

Your Mission at Sendora

As a Client Success Manager, you'll be the bridge between our AI technology and enterprise clients, ensuring their success and driving expansion opportunities.

Client Relationship Management

Build and maintain strong relationships with Fortune 500 clients, understanding their business objectives and ensuring our AI solutions deliver measurable results.

Process Optimization

Continuously optimize AI sales processes, analyze performance metrics, and implement improvements that drive better client outcomes and satisfaction.

What You'll Do

Your day-to-day responsibilities as a Client Success Manager

Client Management

  • Manage client relationships and ensure successful deployments
  • Conduct regular check-ins and business reviews
  • Identify expansion opportunities and drive growth

Process Optimization

  • Optimize AI sales processes and improve client outcomes
  • Scale our operations to handle global Fortune 500 clients
  • Collaborate with technical teams for seamless implementations

What We're Looking For

Skills and experience that will make you successful in this role

Client Management

  • • Enterprise client relationship management
  • • Account management and expansion
  • • Customer success methodologies
  • • Fortune 500 client experience

Technical Understanding

  • • AI/Automation tools familiarity
  • • SaaS platform experience
  • • Technical product knowledge
  • • Data analysis and reporting

Work Approach

  • • Proactive client communication
  • • Data-driven decision making
  • • Cross-functional collaboration
  • • Results-oriented mindset

Compensation & Growth

Competitive compensation with client success growth opportunities

Base + OTE
Competitive base salary with performance bonuses
Expansion
Commission on client expansion and renewals
Leadership
Path to Senior CSM and team leadership roles

Success Metrics

Client satisfaction and retention rates
Expansion revenue and account growth

Our Hiring Process

A process that evaluates both client success skills and culture fit

Application Review

We review your application and experience

Initial Screening

30-minute call to discuss your background

Client Success Simulation

Mock client scenario and problem-solving

Final Interview

Meet the team and discuss role expectations

Onboarding Program

Week 1: Product & Process

Deep dive into our AI infrastructure, client success processes, and tools.

Week 2: Client Shadowing

Shadow experienced CSMs on real client calls and implementations.

Managing clients independently by Week 3

Why Join Sendora

We're building the first Agentic AI Sales Infrastructure - not a SaaS, but a Scaling Partner.

100+
AI Agents Built
$5M+
Pipeline Generated
97+
Deployments
10+
Hours Saved Per Day

Growing at a Rapid Rate

We've received inquiries from Fortune 500 companies like Wells Fargo and others as we scale our autonomous AI infrastructure.

Wells Fargo
Fortune 500

Ready to Drive Success?

Join our mission to revolutionize sales with autonomous AI

Upload your resume or CV